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Visit @theforsaleapp on YouTubeBefore you begin
Prerequisites
- An eligible live item in an Open for Shopping storefront
At a glance
Chapters
Accessible written walkthrough
Transcript
This transcript is reviewed with the app version shown above. Interface labels may move between releases; the related Help article remains the operating reference.
Start from an eligible cart
The storefront must be Open for Shopping, the item must remain eligible, and the seller must enable the selected method. Items are grouped by storefront because each seller manages a separate payment and pickup relationship.
Cash is request, approve, complete
A buyer's cash checkout creates a request and reserves eligible tracked quantity. The seller reviews and may approve it. Approval does not record a completed sale. Completion belongs after cash payment and pickup actually occur.
Card requires a ready payment path
Card checkout is offered only when the seller's Stripe connection and storefront settings are ready. The buyer follows the hosted payment flow and returns to the checkout state. Do not retry blindly if payment is still pending; resume or cancel through the displayed controls.
Follow the current status
Requested, approved, payment pending, paid, completed, declined, cancelled, expired, and failed states have different next actions. Use the checkout detail or history view as the current record instead of relying on an old message or screenshot.
Resolve pickup and exceptions
Inspect the item and finish the agreed pickup. If the order cannot proceed, use the available cancel or recovery action and contact support with the visible checkout status—never a full card number, password, or verification code.