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For Everyone6 minutes

Cash versus card checkout

Understand reservations, seller approval, card payment, completion, cancellation, and pickup.

OutcomeChoose and complete the available payment path without treating a request as a sale.

Watch or read

Choose the format that works for you

Written guide

Use the complete written walkthrough

Video is not available for this guide yet. The written walkthrough below contains the complete workflow.

Visit @theforsaleapp on YouTube

Before you begin

Prerequisites

  • An eligible live item in an Open for Shopping storefront

At a glance

Walkthrough steps

  1. Step 1Start from an eligible cart
  2. Step 2Cash is request, approve, complete
  3. Step 3Card requires a ready payment path
  4. Step 4Follow the current status
  5. Step 5Resolve pickup and exceptions

Step-by-step guide

Written walkthrough

This walkthrough is separate from the video. Follow the steps at your own pace.

Step 1

Start from an eligible cart

The storefront must be Open for Shopping, the item must remain eligible, and the seller must enable the selected method. Items are grouped by storefront because each seller manages a separate payment and pickup relationship.

Step 2

Cash is request, approve, complete

A buyer's cash checkout creates a request and reserves eligible tracked quantity. The seller reviews and may approve it. Approval does not record a completed sale. Completion belongs after cash payment and pickup actually occur.

Step 3

Card requires a ready payment path

Card checkout is offered only when the seller's Stripe connection and storefront settings are ready. The buyer follows the hosted payment flow and returns to the checkout state. Do not retry blindly if payment is still pending; resume or cancel through the displayed controls.

Step 4

Follow the current status

Requested, approved, payment pending, paid, completed, declined, cancelled, expired, and failed states have different next actions. Use the checkout detail or history view as the current record instead of relying on an old message or screenshot.

Step 5

Resolve pickup and exceptions

Inspect the item and finish the agreed pickup. If the order cannot proceed, use the available cancel or recovery action and contact support with the visible checkout status—never a full card number, password, or verification code.

Put it into practice

Review your cart

Open Forsale to take the next step.

Review your cart